Technical Support/

Here are the services we offer

Remote Server Management

Managed Services - Remote Server Management Services

Overview

We, at Anvesanam Infotech, have been delivering Remote Managed Services (RMS) successfully to clients across the globe. Operating out of our offshore Remote Management Center located in Noida, India, our RMS services manage your Linux Servers. Our outsourcing services are designed to increase operational efficiency of our clients and relieve pressure on their existing resources.

We deliver 24x7 technical support services with response and resolution times that will meet your requirements.

Our technical support services include monitoring and managing

  • Servers (Windows, Linux and FreeBSD)
  • Databases
  • Web Sites/ Servers / applications

With outsourced tech support, you enjoy cost-savings over monitoring and managing your IT components. You receive prompt reports / notifications. We add value by helping you to optimize the resources.

We have a very flexible business model. Other than the standard FTE count, hourly and ticket based billing, we are open to models which can be tailored to you.

 

Remote Administration:

Beyond monitoring we install, configure and manage your resources. We perform preventive actions resulting in high availability. We do root cause analysis and work with you to optimize your resources. This service can reduce IT operating costs considerably, while keeping your IT environment secure and running at top performance.

Part of the remote system administration service, we

  • Install & configure Windows and Linux OS, install s/w RPMs, upgrade service packs and patches
  • Automate tasks by shell scripting or utilities
  • Monitor, secure and check vulnerabilities of systems
  • Configure server security and enhancements
  • Maintain systems
  • Automate tasks
  • Optimize

We offer administrative services to operating systems Windows, FreeBSD, and various Linux flavors including RedHat, Fedora, SuSE, and Debian. Our engineers are familiar working with various control panels including Ensim, Plesk, CPanel , H-Sphere, Cobalt RAQ, Webmin and have expertise in the popular LAMP (Linux, Apache, MySQL, PHP), Perl, Python, and Postgres environments.

 

Server Administration / Maintenance Services Include

  • Task automation through shell scripting
  • Performance Optimization
  • Manage Users
  • Manage file systems
  • Disaster Recovery Planning
  • Antivirus
  • Patch Administration

 

We don't sell our clients technology, we sell solutions to their problems. Being on the fore-front of technology helps solve those problems.